Warranty & Guarantee

Our Quality Guarantee

At VIMILORY, we are committed to making sure every bubble gun and water blaster delivered to your hands satisfies top-tier standards of playability, safety, and durability.

Every electric bubble shooter and toy water gun undergoes careful testing prior to shipment. If your order arrives damaged or develops a covered technical fault within the warranty timeframe, our support specialists are fully prepared to assist you with a fast solution.

90-Day Limited Warranty Coverage

Most toy products ordered on vimilory.com come with a 90-day limited warranty starting from the recorded delivery date.

This warranty policy protects against verified manufacturing faults or electrical mechanism issues under normal and intended usage. Depending on the defect inspection, solutions include:

• A replacement unit or replacement parts
• Store credit for equivalent value
• A partial or full refund as appropriate

What Is Covered

Our limited warranty applies to issues such as:

• Manufacturing Defects: Material irregularities or faulty internal wiring that impair normal bubble production or water spraying.
• Functional & Structural Faults: Unexpected failures of the internal motor, trigger mechanism, or fluid seals under regular play conditions.
• Logistics & Transport Damage: Products arriving cracked, shattered, or missing essential parts due to shipping mishandling.

Warranty Exclusions

This warranty does not extend to damage resulting from:

• Accidental drops, severe physical impacts, or deliberate breakage by the user
• Misuse, improper battery installation, or immersion of non-waterproof electrical components in water
• Use of incompatible liquids or non-recommended bubble liquid formulations that clog nozzles
• Normal cosmetic fading, surface scratches, or general wear from regular outdoor play
• Unauthorized disassembly, product modifications, or self-repair attempts
• Claims submitted past the 90-day warranty period

Slight color variations in plastic housing or minor mold lines from manufacturing processes are normal characteristics of toy production and are not classified as defects.

How to Submit a Warranty Claim

If your item presents a covered defect, please reach out to us promptly at service@vimilory.com.

To speed up the evaluation process, please include:

• Your original order number
• Your full name and contact information
• A concise description of the functional fault or damage
• Clear photos or a short video clip demonstrating the issue
• Photos of the outer box and inner packaging if reporting transit damage

Our customer service team will assess your request and respond within 24–48 business hours.

Care & Maintenance Guidelines

To prolong the lifespan of your VIMILORY water and bubble toys:

• Always rinse fluid lines with clean water after bubble play to prevent solution buildup and clogging.
• Remove rechargeable or standard batteries when storing toys for extended periods.
• Avoid submerging battery compartments or motor housings under water unless specified as fully waterproof.
• Store products in a cool, dry area away from direct sunlight to preserve plastic strength.

Contact Information

For questions regarding toy care, warranty coverage, or pending claims, please contact our team: